Vistara is all set to embark on an thrilling new chapter in its journey because it merges into Air India, making a world class airline with limitless prospects. Beginning 03 September 2024, prospects will, progressively, not be capable of make bookings with Vistara for journey on or after 12 November 2024. All Vistara plane thereafter will probably be operated by Air India and bookings for the routes operated by these plane will probably be redirected to Air India’s web site. Vistara will proceed to take bookings and function flights as regular until 11 November 2024.
Throughout this transition interval, each Vistara and Air India will guarantee mandatory assist, constant communication, and comfort to all prospects, each step of the best way. Prospects are suggested to learn the Incessantly Requested Questions (FAQs) on the Vistara web site for any motion they might have to take for his or her journey with the airline.
Vinod Kannan, Chief Govt Officer, Vistara, stated, “We’re immensely grateful to all our prospects for his or her assist and patronage over the past 10 years. As we progress additional in our progress journey, we need to emphasize that this merger is about providing them extra alternative with a bigger fleet and a wider community, whereas elevating the general journey expertise. Vistara and Air India are dedicated to making sure that this transition is clean and hassle-free. We’re enthusiastic about this new part in our journey and look ahead to welcoming our prospects once more quickly – as Air India.”
Campbell Wilson, Chief Govt Officer & Managing Director, Air India, stated, “Cross-functional groups from Air India and Vistara have been working collectively for a lot of months to make the transition of plane, flying crew, ground-based colleagues and, most significantly, our valued prospects, into the brand new Air India as seamless as attainable. The joint staff appears to be like ahead to providing our friends an expanded community, further flight choices, an enhanced frequent flyer program and the most effective of each antecedent airways and are grateful for the assist of our loyal prospects by this subsequent part of constructing a world class, world scale, international airline with an Indian coronary heart.”
Because the merger course of strikes forward, common updates will probably be shared with prospects on the web sites and social media channels of Vistara and Air India, and by way of e-mail. This contains info on internet check-in, lounge entry, ancillary providers, and all different attainable touchpoints. All efforts will probably be made by the devoted groups throughout each airways to make sure a seamless transition.
