India’s Journey and Hospitality sector is experiencing an unprecedented resurgence, spurred by a mix of rising air journey, non secular tourism, and evolving shopper preferences for customized, tech-driven experiences. In response to TeamLease Companies’ Employment Outlook Report (EOR) for H1 FY25, 64% of employers within the Journey and Hospitality trade are increasing their workforce as they adapt to rising demand, whereas 19% report reductions and 17% point out no change in workforce dimension. This resurgence displays a broader trade restoration, with the sector projected to develop by 8-10% yearly.
This renewed hiring momentum is additional fueled by tech-enabled providers similar to ghost kitchens, AI-driven customized visitor experiences, and increasing home journey. Because of this, Journey and Hospitality has seen a web employment change of 9.86%, marking a big rebound in comparison with earlier years. The sector’s development is being pushed by adaptive methods like low season journey incentives and premium journey experiences.
Kartik Narayan, CEO- Staffing, TeamLease Companies, remarked: “India’s journey and hospitality sector is on the cusp of unprecedented development. The rising demand for premium journey experiences, coupled with improvements in know-how, is making a catalytic impression on how the trade operates. As extra vacationers embrace digital platforms, corporations are specializing in roles that improve buyer expertise, positioning the sector as a significant employment generator within the coming years. We’re dedicated to providing workforce options that align with this evolving panorama, enabling corporations to fulfill the rising demand whereas driving job creation.”
The workforce enlargement is particularly distinguished in key cities. Delhi leads the best way with 58% of employers actively hiring, adopted by Mumbai at 57% and Bengaluru at 55% in present job areas. New hiring hotspots embrace Bengaluru at 16%, with Pune and Chennai at 12% every for rising job markets. These cities are seeing strong hiring exercise, pushed by elevated journey demand and the enlargement of journey infrastructure.
Gross sales roles are on the forefront of this hiring increase, with 82% of employers prioritizing these positions within the Journey and Hospitality sector. Advertising roles additionally stay essential, with 44% of employers specializing in digital and offline promotion efforts to seize new market alternatives. Moreover, as gig work participation is predicted to extend to 15-20% by the top of 2025, there’s a rising reliance on seasonal hires, with a 25-30% enhance in seasonal hiring projected throughout peak journey durations.
Balasubramanian A, SVP and Enterprise Head at TeamLease Companies, said: “The Indian journey trade is getting into an thrilling part of development, pushed by improvements in air journey, non secular tourism, and the rising recognition of solo journey. Our information reveals that employers are ramping up their hiring efforts, significantly in customer support, gross sales, and operations roles, that are set to account for 30-40% of recent jobs over the subsequent 12 months. This hiring uptick aligns with the sector’s anticipated development trajectory, and with authorities initiatives like UDAN making air journey extra accessible, we count on much more roles in airways, airports, and associated journey providers.”
Moreover, non secular tourism is about to be a significant development driver, with faith-based journey changing into more and more well-liked throughout areas. Solo journey can also be contributing to this hiring increase, significantly for customized tech-driven experiences, resulting in a rise in roles centered on digital advertising and marketing, information analytics, and AI-driven platforms.
Because the Journey and Hospitality sector continues its development trajectory, TeamLease Companies stays dedicated to offering trade insights and staffing options, serving to companies navigate the complexities of this quickly evolving market and meet the calls for of recent vacationers.
